Trust Center
Last Updated: June 26, 2026
Clinics trust Dermicea with sensitive patient health records, diagnostic photos, and financial data. Here is how we protect it, and what you can expect from us as a data custodian.
1. Encryption
All data is encrypted in transit using SSL/TLS protocols and at rest on secure cloud servers, so patient records and clinic data stay protected both while moving and while stored.
2. Backups & Availability
Automated daily backups are stored in off-site secure locations to guard against data loss, so a single point of failure never puts your clinic's records at risk.
3. Access Controls
Multi-user permission settings let you control exactly which staff members can view EMR notes, invoices, or stock records — so front-desk staff, doctors, and admins only see what they need to.
4. Zero-Monetization of Your Data
We do not sell, rent, lease, or monetize your clinic data or patient medical records to anyone — not to pharmaceutical companies, cosmetic brands, or advertisers. Data is shared only with the trusted infrastructure providers (cloud hosting, SMS/WhatsApp gateways) required to run the Service, under strict confidentiality agreements.
5. Data Ownership & No Lock-In
Your data belongs to you. If you ever leave Dermicea, you can request a full export of your patient files and records in standard formats (Excel/CSV) — at any time, at no extra cost.
6. Learn More
For the full detail on how we collect, use, and protect data, see our Privacy Policy. For security concerns or questions, contact us directly:
- Email: info@dermicea.com
- Phone: +91 79760 12491